Frequently Asked Questions

  • At Neurologic Physiotherapy, we offer in-clinic treatment sessions in private treatment rooms, in order to promote relaxation and privacy in the healing process.

    We only employ therapists with a high level of course work and experience, to ensure that all of our patients receive quality treatment.  These highly skilled clinicians, treat patients one-to-one, with hands-on techniques. We do not use physiotherapy assistants, allowing the client, the maximum amount of time with their designated clinician. We use machines minimally, and only when indicated. Description text goes here

  • No. We have several therapists that can provide physiotherapy in your home, in your residence, or in the community (eg. community pool or gym). We will meet you where it is most convenient and beneficial for you treatment.

  • Yes. We have many orthopedic/manual physiotherapists, massage therapists, a yoga therapist, and an osteopath that can treat a variety of injuries and conditions that are not neurological-based.

  • Your first visit to our clinic will be a one hour whole-body assessment with the possibility of some treatment during this assessment (if time permits) . Please come 15 minutes prior to your appointment time, with a pair of shorts or comfortable clothes (as they may assist the therapist's assessment).

  • Yes. We offer registered massage therapy at both of our locations.

  • Our wait times for an assessment depend on the type of treatment needed. Please email neurologic@lifemark.ca or neurologic.stlaurent@lifemark.ca with information about the type of therapy you're looking for, and we will let you know an approximate wait time.

  • Unfortunately, because we are a specialty clinic, we are not covered by OHIP or ODSB. However, we do direct bill to several other programs such as VAC, RCMP, WSIB, active CAF members, MVA, and LTD.

  • No. However, a doctor's referral may be required for some Extended Health Insurance (EHI) claims.

  • We are unfortunately not open on weekends. Some of our therapists do offer some later appointments, but not all services have after hour availability. Please enquire with the reception at our clinics to learn more about our later afternoon availability.

  • We are wheelchair accessible at both clinics.

    At our 31 Northside location there a ramp to the front door, and an elevator that brings you to the second floor.

    At our 2255 St Laurent location we have a side door beside the patient parking that leads straight into our hallway.

  • Both our locations have free parking as well as designated patient parking closer to the entrances.